Privacy Policy
Effective date: June 30th 2026
Music Feedback Pro respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, platform, and services.
1. Who We Are
Music Feedback Pro is a music feedback and review platform.
For privacy questions, contact us at info@musicfeedbackpro.com.
2. Information We Collect
We may collect the following information from artists, curators, reviewers, media outlets, and website visitors.
Account Information
- Name
- Email address
- Password or login details
- Account type
- Profile information
- Communication preferences
Artist and Campaign Information
- Artist name
- Music links
- Release date
- Song, EP, album, or video details
- Press release or artist biography
- Artwork, photos, and promotional assets
- Social media links
- Streaming links
- Campaign notes and submission details
Curator and Reviewer Information
- Name
- Email address
- Publication, blog, outlet, or reviewer profile
- Website and social media links
- Areas of music interest
- Review history
- Payout or payment-related information where applicable
Payment Information
- Payment amount
- Billing details
- Transaction reference
- Payment status
We do not store full card details. Payments are handled by third-party payment providers.
Technical Information
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referral source
- Cookie data
- Analytics data
- Website usage information
3. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Process campaign submissions
- Review and approve campaigns
- Connect artists with reviewers, curators, blogs, and media outlets
- Process payments
- Send service updates and campaign notifications
- Respond to enquiries
- Improve our website and platform
- Monitor platform quality and prevent misuse
- Send marketing emails where permitted
- Comply with legal and accounting obligations
4. Legal Basis for Processing
We process personal information under one or more of the following legal bases:
Contract
To provide our services, manage campaigns, process orders, and operate user accounts.
Legitimate Interests
To improve the platform, prevent fraud, maintain service quality, communicate with users, and grow Music Feedback Pro.
Consent
For optional marketing communications, non-essential cookies, and certain tracking technologies where consent is required.
Legal Obligation
To comply with tax, accounting, fraud prevention, and other legal requirements.
5. How We Share Your Information
We may share limited personal information with:
- Approved reviewers, curators, blogs, and media outlets
- Payment processors
- Email service providers
- Website hosting providers
- Analytics providers
- Customer support tools
- Professional advisers
- Legal or regulatory authorities where required
When artists submit campaigns, relevant campaign information may be shared with approved curators, reviewers, blogs, and media outlets so they can assess the music and respond.
We do not sell your personal information.
6. Marketing Communications
We may send marketing emails about Music Feedback Pro, platform updates, new features, artist opportunities, curator updates, and relevant services.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at info@musicfeedbackpro.com.
Service-related emails, such as payment confirmations, campaign updates, and account notices, may still be sent where necessary.
7. Cookies and Tracking
We use cookies and similar technologies to operate the website, improve user experience, analyse website usage, and support marketing activity.
Microsoft Clarity and Microsoft Advertising
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
For more information, please see our Cookie Policy.
8. Data Retention
We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.
This may include keeping data for:
- The duration of your account
- The duration of an active campaign
- Customer support and dispute handling
- Legal, tax, and accounting requirements
- Fraud prevention and platform safety
- Marketing records until you unsubscribe or object
When information is no longer needed, we will delete it or anonymise it where appropriate.
9. International Transfers
Some of our service providers may process data outside the UK or European Economic Area.
Where this happens, we take reasonable steps to make sure appropriate safeguards are in place, such as approved contractual protections or equivalent legal safeguards.
10. How We Protect Your Information
We use reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, platform, or internet-based service can be guaranteed to be completely secure.
11. Your Rights
Depending on your location, you may have rights under data protection law, including the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict how your information is used
- Object to certain types of processing
- Request data portability
- Withdraw consent where processing is based on consent
- Complain to a data protection authority
To exercise your rights, contact us at info@musicfeedbackpro.com.
12. Children's Privacy
Music Feedback Pro is not intended for children under 13.
We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without appropriate consent, we will take steps to delete it.
13. Third-Party Links
Our website and platform may contain links to third-party websites, streaming platforms, social media platforms, blogs, and media outlets.
We are not responsible for the privacy practices, content, or security of third-party websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the effective date at the top of this page.
15. Contact Us
For questions about this Privacy Policy or how we handle personal information, contact:
Music Feedback Pro
info@musicfeedbackpro.com
You also have the right to complain to the UK Information Commissioner's Office if you are unhappy with how we handle your personal information.